Discover more in our FAQ
Welcome to our FAQ page!
Here you’ll find answers to the most common questions about ordering, shipping, sizing, and care. If you don’t see what you’re looking for, feel free to reach out — we’re always happy to help.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards and other secure payment options available at checkout. All payments are encrypted and processed safely.
Can I modify or cancel my order after placing it?
Can I modify or cancel my order after placing it?
We can make changes or cancel orderswithin 2 hoursof purchase. Since items are made to order, please contact us as soon as possible if you need an update — we’ll do our best to help.
Do you offer gift cards?
Do you offer gift cards?
Yes! We offer digital gift cards that can be used on our website — perfect for birthdays, holidays, or last-minute gifts for nature lovers.
How long does shipping take?
How long does shipping take?
Orders are usually processed and shipped within 1–4 business days.
Estimated delivery times after shipping:
- U.S. orders: 2–5 business days
- Alaska, Hawaii, Puerto Rico & U.S. Territories: +7–12 business days
- International orders: 10–30 business days (depending on customs)
Do you offer free shipping?
Do you offer free shipping?
Yes!
- Free U.S. shipping on orders over $59
- Free international shipping on orders over $100
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide 🌍
Please note that international customers are responsible for any customs fees or taxes charged by their country.
How can I track my order?
How can I track my order?
Once your order ships, you’ll receive a tracking link by email. You can also check your order status anytime using the chat feature on our website.
What is your return policy?
What is your return policy?
Because our items are made to order, we’re unable to accept returns for incorrect sizing or buyer’s remorse.
That said — if your item arrives damaged or with a printing issue, please contact us and we’ll make it right.
How do I report an issue with my order?
How do I report an issue with my order?
If something isn’t right, reach out to us within30 daysof delivery with photos of the issue. Our support team will take care of it.
Do you offer refunds?
Do you offer refunds?
Refunds are issued for damaged or misprinted items once the issue is confirmed. We don’t offer refunds for sizing issues or change-of-mind purchases.
How do I choose the right size?
How do I choose the right size?
Each product page includes a detailed size chart in inches and centimeters. For best results:
- Measure a shirt you already love
- Compare it to our size chart
- If you’re between sizes, we recommend sizing up for a relaxed fit
What materials are your shirts made from?
What materials are your shirts made from?
We use high-quality, comfortable fabrics chosen for everyday wear:
- T-shirts: soft, breathable cotton blends
- Sweatshirts: cozy fleece blends for warmth and durability
Exact fabric details are listed on each product page.
How should I care for my shirt?
How should I care for my shirt?
To keep your shirt looking great:
- Wash inside out on cold
- Use gentle detergent
- Tumble dry low or hang dry
- Avoid ironing directly on the print
Do you offer discounts?
Do you offer discounts?
Yes! Join our newsletter to get10% off your first order, plus early access to new designs and special offers.
Can I use more than one discount code?
Can I use more than one discount code?
Only one discount code can be used per order unless otherwise stated in the promotion details.
Are your items made to order?
Are your items made to order?
Yes — each item is printed just for you after purchase. This helps reduce waste and ensures every piece is made with care.
Where are your products made and shipped from?
Where are your products made and shipped from?
Our items are printed and shipped from theUnited States.
Are your designs exclusive?
Are your designs exclusive?
Yes! All designs are original and created in-house. You won’t find them in big box stores or mass-market shops.
Is this a good gift?
Is this a good gift?
Absolutely. Our shirts and sweatshirts are popular gifts for hikers, animal lovers, and outdoor souls. If you’re unsure about sizing, a relaxed fit is always a safe choice.
