Refund policy

Return & Refund Policy

Because our products are made to order, we do not accept returns or exchanges for change of mind, wrong size selection, buyer’s remorse, or any reason other than a defective product or a printing defect.

If your item arrives with a product defect or a printing defect, you must contact us within 30 days of receiving your order at support@tshirtree.com. Please include your order number, a description of the issue, and clear photos showing the defect so we can review your request.

If your request is approved, we’ll let you know the next steps. Please do not send any item back to us unless we specifically instruct you to do so. Items returned without prior approval will not be accepted.

Damages and printing issues
Please inspect your order as soon as it arrives. If you receive an item with a product defect or a printing defect, contact us within 30 days of delivery so we can evaluate the issue and make it right.

Non-returnable items
We do not accept returns or exchanges for:

• Wrong size ordered by the customer

• Change of mind

• Buyer’s remorse

• Normal wear and tear

• Items without a product defect or printing defect

Refunds
If your request is approved, we’ll notify you and process the refund to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at support@tshirtree.com.